PricingAboutLog in
Woman scanning a parcel with her phone beside stacked shipping boxes

Industry · E-commerce

Sell online.Ship it, own the customer.

Your storefront, catalog, orders, shipping and customer records in one platform, so a sale on your site is already a customer in your CRM.

  • Your own storefront

  • Order to doorstep

  • One customer record

Modules for online stores

The back office a storefront alone does not give you.

donefy runs the store and everything behind it, so orders, stock and customers are never in five different tools.

Storefront and pages

Build your store, landing pages and blog in the site editor, with reviews on every product.

Products and catalogs

Products, variants and categories, with catalogs that set how each website presents and prices them.

Orders and payments

Orders, charges and refunds in one workspace, with the customer's full history beside them.

Fulfillment and shipping

Pick, buy a label, track the parcel, and set delivery rates and coverage by region.

Returns

Handle returns and refunds against the original order, with stock and the customer record updated.

AI Agents

A shop assistant and merchant workflows answer shoppers and handle routine store tasks on your approval rules.

All at your hands

Your whole business, all at your hands.

From the dashboard to customers, appointments, calendar, directory and documents — every part of your CRM lives in one place, managed from a single portal. No tab-switching, no scattered tools.

Dashboard

Real-time metrics at a glance

Customers

Every contact in one place

To-Do Lists

Appointments & follow-ups

Calendar

Your team's schedule, in sync

Directory

A searchable address book

Smartdocs

Docs, sheets, slides & forms

Scroll to explore
portal.donefy.io
CRMDashboard

CRM Dashboard

Contacts, proposals, deals, tasks and pipeline performance

TOTAL CONTACTS

96

0 leads · 8 customers

NEW THIS MONTH

8

vs last month

DEALS WON

0

0 won last month

WIN RATE

0%

0 of 122

CONTACT GROWTH (6 MONTHS)

Why teams switch

Every order builds the customer.

Stop stitching a storefront, a helpdesk and a spreadsheet together by hand.

One customer record

Orders, returns, messages and tickets land on the same profile.

Follow-up that runs itself

Messages and sequences go out on their own after the order.

Support in the same place

Service requests sit next to the order they are about.

Questions

What teams ask first.

No. The site editor builds your storefront, pages and blog, and the products you sell come from the same catalog as your orders.

You fulfil an order, buy a label, and track the parcel from the shipments screen. Delivery rates and coverage are set per region.

Yes. Catalogs control how each website presents and prices your products, and channel publishing is managed from the same screen.

A shop assistant agent can answer shopper questions, and you set the approval rules for anything it does on your behalf.

Run your store from one place.

Start with the storefront and orders, then add Marketing, Communications and AI Agents when you are ready.