Turn browsers into buyers — and buyers into regulars.
One platform for online stores and retail brands. Recover abandoned carts, automate follow-ups, and keep every customer, order, and conversation in one place.
Design your own tool
A storefront-aware hot-desk for your brand
Follow-up
Cart recovery + post-purchase on autopilot
Retain customers
Repeat-purchase loops that actually run
New Order · Sarah M.
Air Max 90 + Hoodie · $247.00
Sarah M.
Air Max 90 + Hoodie
$247.00
just now
James T.
Sneaker Bundle · 3 items
$389.00
2 min ago
Priya K.
Summer Dress + Belt
$134.00
5 min ago
Marcus D.
Denim Jacket
$189.00
8 min ago
34%
Recovery rate
$4,820
Recovered
7 live
Sequences
What donefy can do for this industry
Sell more, recover more, retain more.
Online stores · Retail brands · Direct-to-consumer
donefy gives e-commerce and retail operators a single hot-desk to run the parts of the business a storefront alone can't: lead capture, customer relationships, abandoned-cart recovery, post-purchase follow-up, service tickets, and repeat-purchase campaigns. Connect your store, let AI agents qualify and re-engage shoppers automatically, and turn one-time orders into loyal, high-lifetime-value customers — without bolting on five separate tools.
Inside the portal
One portal, every team — switch the view,
switch the workspace.
Watch the menu reshape itself in real time: CRM dashboards for sales, Settings panels for ops, roles & permissions for the admin — every section ready when you need it.
Dashboard
Monitor metrics, track performance, gain insights
Total Revenue
$612K
+12.4%
Revenue Growth
8.1%
+2.3%
Global Conversion
22.7%
+4.1%
Top Performer
Maya Chen
Closer
Maya Chen
Brightwave Co. · Closer
Diego Ramos
Brightwave Co. · Closer
Priya Patel
Brightwave Co. · Closer
Sofia Reed
Brightwave Co. · Closer
What's included
Everything your store needs.
Nothing you don't.
One platform, one plan — every tool built in, no add-ons required.
Fully Customizable Storefront
Drag-and-drop website editor. Your branding, your layout, your rules — zero coding.
Unlimited Products
Upload as many SKUs, variants, and collections as you need. No tier caps, no per-product fees.
No Paid Templates
Every design template ships with your plan. No upsells, no gated layouts, no surprises.
Shippo Integration
Real-time shipping rates, one-click label printing, and live tracking — built right in via Shippo.
SMS & Email Automations
Cart recovery, win-backs, order confirmations, and replenishment reminders — all on autopilot.
API Connections
Open APIs and pre-built integrations connect donefy to your existing tools in minutes.
Unified Customer CRM
Every order, return, message, and ticket unified into a single customer profile.
AI-Powered Follow-Ups
AI agents re-engage shoppers at the right moment with the right message — without lifting a finger.
E-commerce — The Opportunity
A market that
keeps compounding.
Three facts every online store and retail brand can put on the kitchen table — straight from the data.
The opportunity isn't slowing down — it's compounding
Online retail keeps stacking new buyers on top of last year's. The brands that capture and keep those customers win the most — every cohort feeds the next.
U.S. Census Bureau · E-commerce retail sales
Follow-up turns a huge share of 'almost' sales into real orders
Most carts are abandoned, not lost. Recovery sequences, replenishment reminders, and win-backs convert at a fraction of the cost of paid acquisition.
Baymard Institute · Cart abandonment benchmarks
The U.S. leads the U.S. in new business formation
Dallas-Fort Worth, Houston, Austin, and San Antonio are among the fastest-growing direct-to-consumer retail markets in the country — and small-business formation is at the top of the nation.
U.S. Census Bureau · BFS · U.S. Economic Development Administration
No credit card required.
Stop leaving sales in the cart.
donefy recovers the carts, automates the follow-ups, and keeps the customers your storefront alone can't. More orders, more repeat buyers, one platform.
Recover clients
Drive repeats
One platform