Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, or contact us for support. This includes your name, email address, billing information, and any other information you choose to provide. We also collect usage data automatically as you interact with the platform.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the donefy platform; process transactions and send related information including purchase confirmations and invoices; send technical notices, updates, and support messages; and respond to comments and questions.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with vendors and service providers who perform services on our behalf, such as payment processing, data analytics, and customer support. We may also disclose your information if required by law or to protect the rights and safety of donefy and its users.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at privacy@donefy.com. We will respond to deletion requests within 30 days.

5. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also opt out of marketing communications by clicking the unsubscribe link in any email or by contacting us directly. Residents of California and the EU have additional rights under CCPA and GDPR respectively.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@donefy.com.