Unified customer records
Contacts, companies, addresses, notes and files on one page, shared across every module.

Module · CRM
Leads, contacts and deals in one record your whole team works from, with the full history of every call, message, proposal and job attached.
One record
Every customer, one timeline
Clear pipeline
Stages your team agrees on
No dropped leads
Reminders and to-dos built in
Inside the CRM
donefy's CRM is the operating system for your customer relationships, every lead, contact, appointment, and document lives in a single shared workspace. Instead of juggling spreadsheets, inboxes, and disconnected apps, your whole team works from one source of truth, so nothing slips between the cracks from the first call to the signed deal.
Capture and organize every customer with full history at your fingertips, plan the day with to-do lists and a team calendar, assign and track tasks to completion, keep a searchable directory of everyone you work with, and generate branded, ready-to-sign documents, all without ever leaving the platform. Real-time metrics keep you on top of what matters, and automated reminders make sure every follow-up happens on time.
Below, we walk through each section of the CRM, starting with the Dashboard, your command center for contacts, deals, tasks, and pipeline performance at a glance.
Dashboard
Real-time metrics, recent activity, and what needs your attention today, the moment you log in.
CRM Dashboard
Contacts, proposals, deals, tasks and pipeline performance
Total Contacts
0
New This Month
0
Deals Won
0
Win Rate
0%
Contact Growth (6 months)
Avg / mo
16
Peak · Mar
46
Latest
10
Contacts by Month
CHART TYPE
COLOR THEME
Customers
Contacts, history, and deals unified in a single profile your whole team can trust.
Customers
Customers registered
To-Do Lists
Organize appointments and follow-ups into clear lists so the next step is always obvious.
My Appointments
View and manage your appointments
Calendar
Appointments, deadlines, and events in one shared view, no double-booking, no surprises.
SUN
14
MON
15
TUE
16
WED
17
THU
18
FRI
19
SAT
20
07:45 Visit Client Mesquite
10:45 Review Proposal
12:30 Meeting
09:15 Meeting
14:30 Phone call
06:00 Inspection
08:30 Phone Call
10:00 Meeting
11:00 Meeting
Times shown in GMT-6
Directory
A searchable directory of every contact, company, and teammate right at your fingertips.
Address Book
NEW CONTACTFind name or company…Favorites
John Smith
Director
A
Andre Castillo
CEO
O
Olivia Brennan
Manager
P
Priya Sundaram
Director
T
Travis McCallister
CEO
Select a contact to view details
NEW CONTACTInside the CRM
The CRM is the spine of donefy. Sales, Projects, Communications and Accounting all read and write the same customer record.
Contacts, companies, addresses, notes and files on one page, shared across every module.
Calls, texts, emails, proposals, agreements and jobs land on the customer automatically.
New leads, open deals and win rate by rep and by period, without building a report.
Follow-ups assigned to a rep, with due dates that surface before the lead goes cold.
Appointments and site visits on one calendar the whole team can book against.
Fill in a homeowner's phone and email from an address in one tap, billed per result.
From the dashboard to customers, appointments, calendar, directory and documents — every part of your CRM lives in one place, managed from a single portal. No tab-switching, no scattered tools.
Dashboard
Real-time metrics at a glance
Customers
Every contact in one place
To-Do Lists
Appointments & follow-ups
Calendar
Your team's schedule, in sync
Directory
A searchable address book
Smartdocs
Docs, sheets, slides & forms
Contacts, proposals, deals, tasks and pipeline performance
TOTAL CONTACTS
96
0 leads · 8 customers
NEW THIS MONTH
8
vs last month
DEALS WON
0
0 won last month
WIN RATE
0%
0 of 122
CONTACT GROWTH (6 MONTHS)
Why teams switch
Replace the spreadsheets, sticky notes and inbox searches with one shared system.

Every rep and manager sees the same customer, the same stage and the same history.

To-dos and reminders keep every lead moving toward a signed agreement.

Inbound, outbound or door to door, the same record follows the deal.
Questions
Yes. Upload a spreadsheet and map the columns; duplicates are matched on email and phone so the import does not create twins.
You decide. Access to customer records is set per role, so each rep sees what their job needs.
Yes. The donefy app for iOS and Android opens the same records, timeline and to-dos as the web.
Lookup is pay as you go from your prepaid balance, so you only pay for the addresses you actually look up.
Start with the CRM, then switch on Sales, Projects and the rest when you are ready.