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Module · CRM

Know every customer.Win every lead.

Leads, contacts and deals in one record your whole team works from, with the full history of every call, message, proposal and job attached.

  • One record

  • Clear pipeline

  • No dropped leads

Inside the CRM

Everything your team needs, in one place.

donefy's CRM is the operating system for your customer relationships, every lead, contact, appointment, and document lives in a single shared workspace. Instead of juggling spreadsheets, inboxes, and disconnected apps, your whole team works from one source of truth, so nothing slips between the cracks from the first call to the signed deal.

Capture and organize every customer with full history at your fingertips, plan the day with to-do lists and a team calendar, assign and track tasks to completion, keep a searchable directory of everyone you work with, and generate branded, ready-to-sign documents, all without ever leaving the platform. Real-time metrics keep you on top of what matters, and automated reminders make sure every follow-up happens on time.

Below, we walk through each section of the CRM, starting with the Dashboard, your command center for contacts, deals, tasks, and pipeline performance at a glance.

Dashboard

Your whole pipeline, at a glance.

Real-time metrics, recent activity, and what needs your attention today, the moment you log in.

CRM Dashboard

Contacts, proposals, deals, tasks and pipeline performance

Customize
Today7 Days30 DaysMonthCustom
All Agents

Total Contacts

0

0 leads · 8 customers

New This Month

0

vs last month

Deals Won

0

0 won last month

Win Rate

0%

0 of 122

Contact Growth (6 months)

0Contacts
JanFebMarAprMayJun

Avg / mo

16

Peak · Mar

46

Latest

10

Contacts by Month

Total0
Mar4648%
Apr3031%
Jun1011%
May88%
Feb22%

Customers

Every customer, one complete record.

Contacts, history, and deals unified in a single profile your whole team can trust.

donefy.io · CRM · Customers

Customers

Customers registered

New Customer
Name Filter… Customize columns
#NameEmailPhoneStatus
1KCKaren Castillokaren@gmail.com+1 (832) 758-0182Active
2DFDenise Franciscodenise@gmail.com+1 (714) 719-0223New
3JSJuan Santosjuan.santos@gmail.com+1 (346) 548-2175Active
4IIIvan Ivañezivan@gmail.com+1 (469) 123-4567Active
5AGAli Garciaali.garcia@gmail.com+1 (832) 296-4146Active
6PHPat Hoypat.hoy@prodigy.net+1 (903) 822-3071Active
6 of 6 row(s)Show 50 · Page 1

To-Do Lists

Plan the day, let nothing slip.

Organize appointments and follow-ups into clear lists so the next step is always obvious.

donefy.io · CRM · To-Do Lists

My Appointments

View and manage your appointments

New Event
All Types All Status All Priorities Customize columns
Title Filter…
#TitleTypeStatusPriorityStart Date
1Corporate MeetingmeetingscheduledmediumJun 08, 2026 20:00
2Phone CallmeetingscheduledmediumJun 09, 2026 18:00
3InventorymeetingscheduledmediumJun 10, 2026 03:00
4Sales RemindermeetingscheduledmediumJun 11, 2026 09:45
5InspectionmeetingscheduledmediumJun 11, 2026 18:00
6Mr. HarrismeetingscheduledmediumJun 12, 2026 04:00
7ZoommeetingscheduledmediumJun 12, 2026 18:00
8Knockin on DoorsmeetingscheduledmediumJun 13, 2026 09:45
9Weekly MeetingmeetingscheduledmediumJun 15, 2026 18:00
10Visit Client MesquitepresentationscheduledhighJun 16, 2026 07:45
11Review ProposalmeetingscheduledhighJun 16, 2026 10:45
0 of 11 row(s) selected.Show 50 · Page 1 of 1

Calendar

Your team's schedule, in sync.

Appointments, deadlines, and events in one shared view, no double-booking, no surprises.

donefy.io · CRM · Calendar
Jun 14 – 20, 2026Go to today
Week New event

SUN

14

MON

15

TUE

16

WED

17

THU

18

FRI

19

SAT

20

05:00
06:00
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00

07:45 Visit Client Mesquite

10:45 Review Proposal

12:30 Meeting

09:15 Meeting

14:30 Phone call

06:00 Inspection

08:30 Phone Call

10:00 Meeting

11:00 Meeting

June 2026
SuMoTuWeThFrSa
31123456
78910111213
14151617181920
21222324252627
282930

Times shown in GMT-6

CALENDARS
Organized by me19
Going0
Awaiting reply0
Declined0

Directory

Find anyone in seconds.

A searchable directory of every contact, company, and teammate right at your fingertips.

donefy.io · CRM · Directory
ABCDEFGHIJKLMNOPQRSTUVWXYZ#

Address Book

NEW CONTACTFind name or company…

Favorites

JS

John Smith

Director

A

AC

Andre Castillo

CEO

O

OB

Olivia Brennan

Manager

P

PS

Priya Sundaram

Director

T

TM

Travis McCallister

CEO

Select a contact to view details

NEW CONTACT

Inside the CRM

Everything about a customer, one click away.

The CRM is the spine of donefy. Sales, Projects, Communications and Accounting all read and write the same customer record.

Unified customer records

Contacts, companies, addresses, notes and files on one page, shared across every module.

Full activity timeline

Calls, texts, emails, proposals, agreements and jobs land on the customer automatically.

Live dashboard

New leads, open deals and win rate by rep and by period, without building a report.

To-do lists

Follow-ups assigned to a rep, with due dates that surface before the lead goes cold.

Shared calendar

Appointments and site visits on one calendar the whole team can book against.

Contact lookup

Fill in a homeowner's phone and email from an address in one tap, billed per result.

All at your hands

Your whole business, all at your hands.

From the dashboard to customers, appointments, calendar, directory and documents — every part of your CRM lives in one place, managed from a single portal. No tab-switching, no scattered tools.

Dashboard

Real-time metrics at a glance

Customers

Every contact in one place

To-Do Lists

Appointments & follow-ups

Calendar

Your team's schedule, in sync

Directory

A searchable address book

Smartdocs

Docs, sheets, slides & forms

Scroll to explore
portal.donefy.io
CRMDashboard

CRM Dashboard

Contacts, proposals, deals, tasks and pipeline performance

TOTAL CONTACTS

96

0 leads · 8 customers

NEW THIS MONTH

8

vs last month

DEALS WON

0

0 won last month

WIN RATE

0%

0 of 122

CONTACT GROWTH (6 MONTHS)

Why teams switch

Your pipeline, finally in one place.

Replace the spreadsheets, sticky notes and inbox searches with one shared system.

One source of truth

Every rep and manager sees the same customer, the same stage and the same history.

Never miss a follow-up

To-dos and reminders keep every lead moving toward a signed agreement.

Built for your motion

Inbound, outbound or door to door, the same record follows the deal.

Questions

What teams ask first.

Yes. Upload a spreadsheet and map the columns; duplicates are matched on email and phone so the import does not create twins.

You decide. Access to customer records is set per role, so each rep sees what their job needs.

Yes. The donefy app for iOS and Android opens the same records, timeline and to-dos as the web.

Lookup is pay as you go from your prepaid balance, so you only pay for the addresses you actually look up.

Put every customer in one place.

Start with the CRM, then switch on Sales, Projects and the rest when you are ready.